Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Last Updated
19th February 2026
GDPR Compliant
Data Protection
SSL Secured
256-bit Encryption
We will never sell your personal information. We only collect what's necessary to connect you with trusted service providers and improve your experience. Your trust is our most valuable asset.
DATA PROTECTION OFFICER
dpo@onespot.co.ke
OneSpot Services Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
This policy complies with the Kenya Data Protection Act, 2019 and GDPR standards.
We may collect personal information that you voluntarily provide when you:
Identity Information
Name, email address, phone number, physical address, ID number
Professional Information
Trade certificates, business details, service areas, qualifications
Payment Information
Payment method details (processed securely by third-party providers)
Communications
Messages, inquiries, feedback, and support requests
When you visit our website, we may automatically collect:
To Provide and Maintain Our Services
Process quote requests, connect you with providers, manage your account
To Communicate With You
Respond to inquiries, send service updates, provide support
To Improve Our Platform
Analyze usage patterns, enhance user experience, develop new features
To Ensure Security
Detect and prevent fraud, unauthorized access, and other illegal activities
To Comply With Legal Obligations
Meet regulatory requirements, respond to legal requests
We implement appropriate technical and organizational measures to protect your personal information, including:
256-bit SSL Encryption
Firewall Protection
Access Controls
Regular Monitoring
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
We retain your personal information for as long as necessary to:
When we no longer need your information, we will securely delete or anonymize it.
Under Kenya's Data Protection Act, you have the following rights:
Right to Access
Request a copy of your personal information
Right to Rectification
Correct inaccurate or incomplete information
Right to Erasure
Request deletion of your information
Right to Restrict Processing
Limit how we use your information
Right to Data Portability
Receive your data in a structured format
Right to Object
Object to processing of your information
To exercise any of these rights, please contact our Data Protection Officer at dpo@onespot.co.ke
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any changes by:
We encourage you to review this Privacy Policy periodically for any changes.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
dpo@onespot.co.ke
0786 586 587
We are committed to protecting your personal information and being transparent about how we use it.
Last updated: 19th February 2026